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Tag: Business Operation

How to Handle "Troublemaker" Clients
Podcast: Play in new window | DownloadSubscribe: RSSJonathan, Cody, and Bear chat about dealing with problem clients. Should you: Bend over backward to accommodate every request? Refuse to yield a single inch? Fire them? It's a great reminder that service business owners are professional problem-solvers - but they have to keep that inside the scope […]
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The Top 11 Books from SA5
Whether you attended SA5 or missed it, these are the top 11 books recommended by industry leaders and experts at the conference.
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One Big Venn Diagram of Awesome-ness
Podcast: Play in new window | DownloadSubscribe: RSSChris Volpe returns to talk about putting employees through "boot camp." Resources: Tony Romo: A Football Life The Pareto Principle is an Italian Cheese "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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Be Humbly Arrogant
Podcast: Play in new window | DownloadSubscribe: RSSBear opens up with a personal story that marries confidence and arrogance - a contradiction on the surface, but one you'll find very useful in your business. Here's the clip Bear referenced: "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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15 Ideas to Amaze Cleaning Clients
This article will show you the top 15 winning ways to amaze cleaning clients and keep them happy with your business for many years to come!
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Do Employee Referral Programs even work?
Podcast: Play in new window | DownloadSubscribe: RSSJess Winsett, our HR guru, talks to us about the power of employee referral programs. Resources: Martha Woodward - Employee Incentives "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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