5 Pro Tips for Keeping Your Best Pool Technicians

One of the best ways for keeping your best pool technicians is by focusing on discovering new, innovative ways to prioritize employee retention.

Use this article to explore the top pro tips for keeping your best pool technicians so they won’t leave for the competition:

• Develop a strong training program
• Assign mentors to new employees
• Support long-term career development with career paths
• Promote healthy work-life balance with normal work hours and PTO
• Offer bonuses and other competitive perks when your team meets goals

By increasing employee retention, you can keep your best pool technicians, reduce hiring needs, and improve your services.

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1. Establish a Solid Onboarding and Orientation Process

When you establish a solid onboarding and orientation process, you can:

• Demonstrate company culture
• Increase employee job satisfaction
• Secure continued high-quality services
• How new hires how they contribute to overall business success
• Ensure new hires have the proper training, skills, and processes in place

Plus, you can make sure all techs have equal opportunities for success with unified training and support.

Remember, even the most seasoned pool technicians need company training on your policies and procedures.

2. Adopt a Buddy Program

In order to set new techs up for success from the beginning, it’s important to adopt a buddy program, where you’ll pair new hires with your top techs.

Also, implementing a buddy program gives your business the chance to:

• Streamline the training process
• Provide additional training support
• Give existing team members new insight
• Create meaningful relationships with the team
• Offer mutual guidance, encouragement, and support for all team members

Plus, you can easily develop a buddy program for new hires based on your pool service business’ company culture and daily routines.

3. Offer Training and Career Development

By offering the right training and focusing on career development, you’ll be able to:

• Improve every tech’s individual skill sets
• Develop new career paths and additional opportunities
• Create next-level techs with constantly-evolving abilities

Did you know, you can become the leading pool service provider in your area just by equipping your techs with adequate training and clear career paths?

For example, here are a few great ways you can begin investing in career development and training:

• Establishing a budget for industry events
• Tuition reimbursement for new skill sets and other related job roles
• Adding new job opportunities to promote employees from within the business

4. Encourage Work-Life Balance

Did you know, 72% of people consider work-life balance when searching for jobs? Also, 77% of full-time working Americans experience burnout.

In a hard-working industry like pool service, work-life balance is essential to keeping the best pool techs happy in your business.

Take a look at a few great examples of how you can promote work-life balance with your team:

• Lead by example
• Provide PTO (i.e. paid time off)
• Be flexible with work schedules
• Offer paid sick time and paid leave
• Take employee feedback into account
  • E.g. routine anonymous employee surveys
• Assist employees in meeting personal goals
• Encourage your team to take time for themselves
  • E.g. don’t encourage overworking

5. Share All Business Successes With Your Team

Whenever your team reaches an ambitious goal or milestone, it’s crucial to share these successes with your team.

While praising your team for a job well-done is important, it’s equally important to properly compensate them for it. After all, it’s only fair to share the increased profits your team has earned for your business.

For instance, here are a few great ways you can share your business’ success with the team:

• Providing merit increases at set milestones
• Offering bonuses after specific goals are met
• Adding new unique perks when company goals are achieved

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Keep Your Best Pool Technicians From Going to the Competition

When you know how to keep your best pool technicians, you can develop a long-lasting, profitable success.

Once you’ve discovered how to keep your best pool technicians, you can conquer other goals like:

• Improving services
• Reducing hiring needs
• Creating a reputation for being the best
• Cultivating a happy team who’s proud of their work
• Developing happy clients who connect with your team

Start taking advantage of these top expert strategies to keep your best pool technicians from leaving for the competition!

Related: 5 Ways to Write the Best Pool Tech Job Description

Originally published June 22, 2023 7:00 AM CT