Even if your lawn care business is growing like crazy, you need to take a step back and think about if you've created a healthy lawn care business culture.
Because when you have a healthy lawn care business culture you can:
If you want your team to feel valued and motivated, you have to have a positive work environment to contribute to a healthy lawn care business culture.
Honestly, this is super easy to set up and it really comes down to making sure the lines of communication are open and your team feels like their voice is heard.
Here are a few things to put in place:
Plus, companies with strong positive work environments experience 65% lower turnover rates.
Do you ever catch your crew doing something RIGHT?
It's really easy to miss it, and that's why recognition is a powerful tool for motivation.
Make sure you:
Incentives don't have to be large cash bonuses. It can be as simple as acknowledging wins at your daily meetings, treating your team to lunch, or even writing a handwritten note.
Also, companies with incentive programs can see a 27% boost in employee performance.
Did you know, that companies with formalized training programs have seen 218% more income per employee than those without one?
On-the-job training is great, but if you want the best from your team you need to invest in training and development programs.
These opportunities help your team learn and grow, and they will bring even more value to your company overall.
Here are a few tips:
Have you ever noticed that a small unresolved issue will often grow into a bigger issue later?
Part of having a healthy lawn care business culture means addressing problems quickly and fairly.
While it isn't always necessary to have an official policy in place for this, here are some things to consider:
Remember, a quick conversation with the team members who are having a conflict is a great way to get ahead of the curve.
You're already serving your community and you need to create that same "community" feeling within your company.
Honestly, this doesn't have to be complicated and it really comes down to connecting and spending time with your crew.
With 72% of employees prioritizing community within the workplace, it’s crucial not to neglect this key source of employee retention.
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Yes, your employees show up and work hard, but remember that they have a life outside of work too.
While "work-life" balance is a pretty ambiguous term, you should:
Plus, 85% of companies who invest in work-life balance programs report increased productivity and 50% lower healthcare costs.
Setting up goals and performance targets helps the company and the crews.
Not only do they give your team something to shoot for, but they also show a pathway to growth.
Here are a few things to consider:
That old saying still rings true: safety first!
Your team wants to know that they are being taken care of.
That means knowing that you've got their back and you want to keep them safe.
So aim to:
Ultimately, at the core of a solid and healthy lawn care company culture is communicating a set of values.
The values should be easy to understand and the entire staff should know them.
Remember that a healthy lawn care company culture requires some fine-tuning along the way.
That is especially true as you continue to grow and add more crews.
Keep this in mind as you're going forward:
Remember, developing a healthy lawn care company culture takes time and effort, but the results are worthwhile.
You'll be able to make your team more productive, your clients happy, and your business will run smoother.
Keep up the good work and be patient while you're refining your lawn care company culture.
Related: Engage With Your Community to Build Culture
Published on Sept. 20, 2024 at 8:15 A.M.
Tags: Business Operation
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