How to Promote Your Cleaning Business

Published on November 12, 2024

In today's competitive market, it’s important to know how to promote your cleaning business.

Running a successful cleaning business requires more than just excellent service—it demands strategic marketing to stand out from the competition.

Whether you're just starting out, or you’re looking to expand your existing cleaning business, this blog will walk you through proven marketing strategies to attract and retain clients.

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Build a Strong Online Presence

Your digital footprint is often the first impression potential clients have of your business. Start by creating a professional website that showcases your services, pricing, and testimonials.

Ensure your site is mobile-responsive and optimized for local search with keywords like:

  • “[your city] cleaning service”
  • “[your city] house cleaning”

Consider implementing online booking functionality—many clients prefer the convenience of scheduling services without making a phone call.

Additionally, maintain active profiles on platforms like Google Business Profile, Yelp, and NextDoor, as these are common starting points for cleaning service searches.

Leverage Social Media Marketing

Did you know, 66% of clients purchase after seeing social media posts? Plus, social selling generates 45% more opportunities than traditional sales channels.

Social media platforms offer unique opportunities to showcase your work and connect with potential clients. Businesses with social selling strategies can see up to 48% larger deals.

Instagram and Facebook are particularly effective for cleaning businesses because they're visual platforms where you can share:

  • Before/after cleaning transformations
  • Cleaning tips and tricks
  • Behind-the-scenes glimpses of your team at work
  • Client success stories
  • Special promotions and seasonal offers

Remember to maintain consistent branding across all platforms and engage regularly with your followers by responding to comments and messages promptly.

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Implement Local SEO Strategies

Local SEO (search engine optimization) is crucial for cleaning businesses since most clients search for services in their immediate area.

In fact, 69% of overall digital traffic consists of local and organic searches. Also, 76% of consumers regularly read online reviews of local businesses, and 87% use Google to evaluate local businesses. 

Here’s how to promote your cleaning business through local SEO:

  • Optimize your Google Business Profile with accurate business information
  • Encourage satisfied clients to leave Google reviews
  • Create location-specific content on your website
  • List your business in local directories
  • Include location-based keywords in your website content

Develop a Referral Program

36% of U.S. consumers discover brands through WOM (word-of-mouth) marketing—making WOM one of the most powerful marketing tools for cleaning businesses.

Create a structured referral program that rewards existing clients for bringing in new business.

Consider offering:

  • Discounts on future cleaning services
  • Free add-on services
  • Gift cards or cash rewards
  • Loyalty points

Make sure to promote your referral program through email newsletters, social media, and in-person interactions with clients.

Focus on Email Marketing

Email marketing allows you to follow up with leads as well as maintain regular contact with clients and nurture relationships, which is why 80% of small and midsize businesses use it for retention.

Take a look at a few basic ways you can focus on email marketing:

  • Surveys
  • Service reminders
  • Special seasonal offers
  • Holiday promotions
  • Cleaning tips and home maintenance advice
  • Company updates and news
  • Client appreciation messages

Segment your email list based on service frequency, location, or type of service to ensure communications remain relevant and engaging.

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Partner with Local Businesses

85% of U.S. adults are more likely to purchase from businesses who support their local community—making it crucial to form strategic partnerships with complementary businesses in your area.

Consider collaborating with:

  • Real estate agents
  • Property management companies
  • Interior designers
  • Home organizing services
  • Moving companies

These partnerships can lead to mutual referrals and expanded business opportunities. You might offer special rates to their clients or create package deals that combine services.

Showcase Your Unique Value Proposition

Stand out from competitors by clearly communicating what makes your cleaning services unique from other providers.

For example, your unique value proposition might include:

Feature these differentiators prominently in your marketing materials and client communications.

Invest in Professional Branding

Professional branding helps establish credibility and trust, which is why 50% of consumers are more likely to purchase from brands they recognize.

Plus, 60% of companies have reported that consistent branding has added 10% of their 20% growth.

Here are a few easy ways you can invest in professional branding:

  • Professional logo design
  • Branded uniforms for staff
  • Wrapped vehicles with company branding
  • High-quality business cards and marketing materials
  • Professional photography of your work
  • Consistent color scheme and messaging across all platforms

Utilize Paid Advertising

As you explore how to promote your cleaning business, it’s important to include paid advertising in your marketing plan.

While organic marketing strategies are important, paid advertising can accelerate growth at a faster rate.

Take a look at a few ways you can begin utilizing paid advertising for your cleaning business:

  • Google Ads targeting local search terms
  • Social media advertising on Facebook and Instagram
  • Local print advertising in community newspapers
  • Direct mail campaigns in targeted neighborhoods
  • Sponsored content on local news websites

Here are the top most popular platforms for PPC ads:

  1. Google: 98%
  2. Facebook: 76%
  3. Instagram: 64%
  4. Bing: 60%
  5. YouTube: 59%
  6. LinkedIn: 42%
  7. Pinterest: 15%
  8. TikTok: 15%
  9. X (formerly Twitter): 14%
  10. Amazon: 11%

Track the return on investment for each advertising channel to optimize your marketing budget.

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Maintain Strong Customer Service

In order to be successful in knowing how to promote your cleaning business in the most effective way, it’s crucial to maintain strong customer service.

The best marketing strategy is exceptional service that generates positive reviews and referrals.

These are a few key areas you should focus on:

  • Prompt communication
  • Consistent quality
  • Attention to detail
  • Professional appearance and behavior
  • Following up after service
  • Addressing concerns quickly and effectively

Remember, satisfied clients become brand ambassadors who promote your business through word-of-mouth and online reviews.

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How to Promote Your Cleaning Business Like a Pro

Knowing how to promote your cleaning business effectively requires a multi-faceted approach that combines digital and traditional marketing strategies.

Focus on building a strong online presence, nurturing client relationships, and consistently delivering excellent service.

Remember, marketing is an ongoing process—regularly evaluate your strategies and adjust based on results.

Now, you know how to promote your cleaning business with persistence and the right marketing mix, so you can start building a thriving business with a loyal client base.


Related: Cleaning Business Marketing: A DIY Guide


Alyssa Sanders

Alyssa is the Team Lead of Creative Marketing at Xplor Field Services. Alyssa is an expert in field service industry trends, roadblocks, and solutions. When she’s not writing or creating engaging content, you can find her watching a new sci-fi series or shoving her nose into a good book.
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