Adding Deep Cleaning Services to Your Cleaning Business

Published on December 16, 2024

Deep cleaning services represent a lucrative opportunity for cleaning businesses like yours that are looking to expand your offerings.

Whether you're an established cleaning company or just starting out, adding deep cleaning to your service menu can significantly increase your revenue while meeting growing customer demand for thorough, detailed cleaning solutions.

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Understanding Deep Cleaning Services

Deep cleaning goes beyond regular maintenance cleaning, focusing on thorough sanitization and addressing often-neglected areas.

This comprehensive service typically includes:

  • Detailed cleaning of baseboards, crown molding, and door frames
  • Moving furniture to clean underneath and behind
  • Thorough bathroom and kitchen sanitization
  • Deep carpet and upholstery cleaning
  • Window washing, including tracks and sills
  • HVAC vent cleaning
  • Cabinet interior cleaning
  • Wall washing and dust removal from high areas
  • Appliance deep cleaning (inside and out)

Setting Up Your Deep Cleaning Service

Before you can set up any new service to your cleaning business, you’ll need to take a few steps:

1. Equipment and Supplies Investment

To offer professional deep cleaning services, you'll need to invest in:

2. Training and Procedures

Develop comprehensive training programs covering:

  • Proper use of equipment and cleaning products
  • Surface-specific cleaning techniques
  • Safety protocols and PPE usage
  • Time management for thorough cleaning
  • Customer service and communication
  • Quality control procedures

3. Pricing Strategy

Consider these factors when setting your rates:

  • Square footage of the space
  • Condition of the property
  • Number of rooms and bathrooms
  • Additional services requested
  • Time and labor required
  • Equipment and supply costs
  • Local market rates

Most successful providers charge 2-3 times their regular cleaning rates for deep cleans.

Adding 30-50% to your typical rate is a solid start. However, it’s important to use time tracking software to ensure you’re profitably pricing your jobs.

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Marketing Your Deep Cleaning Services

Start selling your new deep cleans by marketing them to existing clients.

Here’s how to begin marketing your deep cleaning services:

1. Define Your Target Market

To begin marketing your deep cleans, you’ll need to define your target market. For example, consider your existing clients:

  • HOAs
  • Homeowners/renters
  • Property managers
  • Real estate agents
  • Seasonal homeowners
  • Post-construction cleanup needs
  • Commercial property owners
  • Airbnb/vacation rental hosts

Keep in mind, deep cleaning is typically a one-time service. Unlike routine recurring cleaning services, deep cleans will be marketed to both clients and leads alike.

While the goal is to upsell as many existing clients as possible, deep cleaning will also provide an opportunity for you to turn these one-time clients into recurring clients as well.

Remember, it’s important to take these factors into consideration when developing your marketing plan for deep cleaning.

Once you know your ideal client, you can start considering what service packages you want to offer.

2. Create Compelling Service Packages

Making your new deep cleans compelling enough to sell is key to selling your new service offerings to leads and existing clients.

Consider developing tiered service packages, such as:

  • Basic Deep Clean: Focuses on thorough cleaning of main living areas
  • Premium Deep Clean: Includes additional services like carpet cleaning and cabinet interiors
  • Move-In/Move-Out Special: Comprehensive cleaning for property transitions
  • Seasonal Deep Clean: Perfect for spring cleaning or holiday preparation

3. Marketing and Promotional Strategies

Take a look at a few basic marketing and promotional strategies you should consider employing:

Operational Considerations

When adding deep cleans as an additional service offering for your business, there are several operational considerations to account for, including:

1. Time Management

Unlike routine recurring cleanings, deep cleans often require different time management strategies:

  • Schedule longer time slots for deep cleaning jobs
  • Build in buffer time for unexpected challenges
  • Consider team assignments for larger projects
  • Plan for seasonal demand fluctuations (e.g. holidays)

2. Quality Control

To ensure consistent high-quality deep cleans, consider these quality assurance measures:

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3. Insurance and Liability

If you’re already an established cleaning business, then you likely already have comprehensive insurance and liability.

As a reminder, ensure you have:

  • Comprehensive business insurance
  • Workers' compensation coverage
  • Property damage protection
  • Professional liability insurance
  • Bond coverage for employees

Growing Your Deep Cleaning Service

As you’re first adding deep cleans to your list of service offerings, there are a few basic ways you can continue selling this service:

1. Scale Systematically

By testing the new service out and setting capacity limits, you can start small and scale systematically.

Here’s how you can get started with adding deep cleans as a service:

  • Start with a pilot program
  • Gather client feedback
  • Refine processes based on experience
  • Gradually expand service area
  • Invest in additional equipment as needed

2. Build Long-term Relationships

By far, cultivating and nurturing relationships with clients is one of the best ways to scale in the long-term.

In doing so, you’ll build an engaged client base who is willing to support your new endeavors. Take a look at how you can establish these relationships:

  • Launch an email and text nurture series (e.g. cleaning tips, holiday cards, anniversaries, company news, etc.)
  • Offer maintenance plans after deep cleaning
  • Create annual deep cleaning schedules
  • Provide seasonal service reminders
  • Implement a customer loyalty program

3. Continuous Improvement

Even after launching your new deep cleans, it’s important to continue improving your new service offering.

For example, these are a few ways you can continually improve your new service:

Add Deep Cleaning Services to Your List of Offerings

Adding deep cleanings to your cleaning business requires careful planning and investment, but the potential returns make it worthwhile.

Focus on quality, proper training, and excellent customer service to build a reputation as a trusted deep cleaning provider. Start small, perfect your processes, and scale gradually to ensure sustainable growth.

By following these guidelines and maintaining high standards, you can successfully integrate deep cleanings into your business model and create a valuable new revenue stream while meeting an important client need.

Remember, success in deep cleanings comes from attention to detail, consistent quality, and strong client relationships.

Take the time to develop thorough processes and training programs, and you'll be well-positioned to capture this growing market segment!


Related: How to Add Industrial Cleaning as a Service


Alyssa Sanders

Alyssa is the Team Lead of Creative Marketing at Xplor Field Services. Alyssa is an expert in field service industry trends, roadblocks, and solutions. When she’s not writing or creating engaging content, you can find her watching a new sci-fi series or shoving her nose into a good book.
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