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How to Get Your First Pool Service Clients

Published on July 30, 2024

Wondering about the best way to get your first pool service clients?

Since clients are the heart of your business, it's important to find the most effective strategies to win your first pool service clients. 

However, many businesses overlook the key secrets to establishing conversions.

In this article, you’ll find out how to get your first pool service clients through:

  • Lucrative referrals
  • High-quality services
  • Simple, effective marketing strategies

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1. Establish a Reputation for Providing the Best Pool Services

In order to win and keep your first pool service clients, you'll need to establish a reputation for providing the best pool services in the area.

To start, it's important to go the extra mile with new clients by giving 110% for the first few visits before dialing back down to your usual 100%.

Do this by making the most of EVERY scheduled service as well as going above and beyond to over-deliver at each possible opportunity.

For example, gifting clients with a pool inflatable and your business card as leave-behinds are an excellent way to go the extra mile. 

On top of that, you can also make a call after the first service to follow up and make sure that they are happy.

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2. Use 9-Arounds to Take Over Entire Neighborhoods

9-arounds are one of the most lucrative ways to target ideal clients in specific neighborhoods and:

Remember, dense routes are crucial in maximizing profits because they decrease time on the clock and use less gas driving between properties.

Keep it simple by using flyers or door hangers as quick leave-behinds after jobs are finished.

Keep in mind, the best flyers have:

  • Clean designs
  • Easily legible copy
  • Primary services listed
  • A clear CTA (i.e. Call-to-Action)
  • Contain complementary color schemes

Additionally, avoid neon colors or overly "busy" designs and copy. 

Stick with a simple, large, legible font that can be read from a distance.

And if you want to know which houses in your desired neighborhood have pools, try using something like Google Maps to target the right houses for 9-arounds.

By the way, Service Autopilot's Smart Maps generates automatically optimized, condensed routes.

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3. Create the Most Effective Ads

Think of online advertising as your virtual door hangers because they provide a powerful way to increase brand awareness and win your first pool service clients.

Plus, you don’t have to be a professional digital marketer to take advantage of ads!

Take a look at a few places to should consider placing online ads:

Your overall goal in these ads is to prove to your leads that your pool service business is the ultimate solution to their pool service needs.

Keep in mind, one of the biggest differences between Google Ads and social media ads are:

  • Price
  • Effectiveness
  • Type of audience

With Google, leads are actively searching for a solution to their problem (e.g. “Cape Cod Pool Cleaner”). 

Whereas, with social media, you’re invading their space because leads aren't necessarily looking for a solution to a problem.

Also, with social media ads, you can choose your audience and with Google Ads, your audience is based on your keywords.

Depending on your keywords, Google Ads tends to cost more than social media ads, but they can be highly effective in converting new leads into clients.

Use a tool, like Google Keyword Planner, to help you choose the best keywords.

Either way, both Google Ads and social media ads are great ways to establish online presence and get your first pool service clients.

No matter what you choose, you can set your daily budget to develop a marketing plan that best meets your business needs.

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4. Use Referrals to Get Your First Pool Service Clients  

Did you know that over 83% of consumers rely on friends and family to make purchase decisions? 

That means client referrals are pivotal in getting your first pool service clients.

Take a look at a few great ways to win client referrals:

  • Exceed expectations
  • Engage with existing clients
  • Implement a client referral program
  • Establish a healthy social media presence
  • Partner with other companies for services you don't offer
  • Make the experience shareable (e.g. unique leave-behinds)
  • Act on all forms of feedback (e.g. positive and negative alike)

Remember, one great referral can cause a ripple effect of five more referrals—making a solid referral program one of the most effective ways to get your first pool service clients.

Plus, by providing the best pool services in your area, it’s easy to get more referrals because the word will naturally get out.

5. Immediately Follow Up on Estimates

One of the greatest missed opportunities is when you don’t IMMEDIATELY follow up on an estimate.

When you follow up on an estimate you ensure that potential clients don’t get snagged by the competition and it demonstrates your professionalism.

This is why you should NEVER WAIT to follow up on a client.

Also, don’t become discouraged if you don’t hear back from a client after the first follow up. Sometimes, it takes more than one attempt.

And in case you’re worried you don’t have time for continuous follow ups, this process doesn't need to be overwhelming.

With Service Autopilot's automations, you can funnel estimate follow-ups into auto-generated email campaigns with triggers you've set up.

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In addition, the #1 pool service software that experts LOVE can:

Plus, Service Autopilot offers many tools to make processes like these as easy as possible—simultaneously streamlining your everyday processes to run as efficiently as possible.

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Start Winning Your First Pool Service Clients

These strategies provide your business with a solid foundation for converting your first pool service clients with:

  • Referrals to replicate your best clients
  • A reputation for providing the best pool services
  • Immediate estimates to beat the competition to the punch
  • Simple marketing strategies and ads to increase conversions
  • 9-arounds in neighborhoods to produce maximum condensed routes

Finally, you can use these winning strategies to start getting your first pool service clients today!


Related: 5 Ways to Generate 5-Star Pool Company Reviews


Originally published Dec 22, 2022 10:22 AM updated on July 30, 204 at 2:45 PM

Alyssa Sanders

Alyssa is the Team Lead of Creative Marketing at Xplor Field Services. Alyssa is an expert in field service industry trends, roadblocks, and solutions. When she’s not writing or creating engaging content, you can find her watching a new sci-fi series or shoving her nose into a good book.
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